Last Updated: 24 August 2026

Welcome to Dhanvantari Guj. Herb. These Terms & Conditions govern your access to and use of https://dhanvantari.co.in and your purchase of products through our website.

By accessing, browsing or purchasing from this website, you acknowledge that you have read, understood and agreed to these Terms & Conditions.

  1. About Dhanvantari Guj. Herb

The website is operated by Dhanvantari Guj. Herb, a manufacturer and marketer of Ayurvedic and herbal healthcare products based in Gujarat, India.

Business Name: Dhanvantari Guj. Herb
Director/Contact Person: Mr. Birju Patel
Address: Anand Sojitra, Po. At Valasan, Anand – 388 001, Gujarat, India
Phone: +91 98250 26349 / +91 92270 31313
Email: dhanvantariherb@gmail.com
Website: https://dhanvantari.co.in

Dhanvantari Guj. Herb has been engaged in the manufacturing and marketing of herbal healthcare medicines since 1981. The company offers a range of classical and patent/proprietary Ayurvedic products.

 

  1. Use of the Website

You may use this website for lawful purposes only.

You agree not to:

  • Use the website for any unlawful or fraudulent purpose.
  • Attempt to gain unauthorised access to the website, server or database.
  • Interfere with the security or operation of the website.
  • Copy, reproduce or commercially exploit website content without permission.
  • Introduce viruses, malware or other harmful material.
  • Use automated systems to scrape or reproduce website content without prior written permission.

We reserve the right to restrict or terminate access where we reasonably believe that the website is being misused.

 

  1. Product Information

Dhanvantari Guj. Herb offers various Ayurvedic and herbal products, including Bhasma, Churna, Guggulu, Ghrita, medicated oils, Kadha/Kashay preparations, tablets, capsules, granules and patent/proprietary Ayurvedic medicines.

We make reasonable efforts to ensure that product descriptions, images, prices, pack sizes and other information displayed on the website are accurate.

However:

  • Product images may differ slightly from the actual packaging.
  • Packaging, labels or design may change from time to time.
  • Product availability may change without prior notice.
  • Product descriptions are provided for informational purposes.
  • Product information should always be read together with the actual product label and packaging supplied with the product.

The information displayed on the website does not replace the information printed on the product’s approved label or packaging.

 

  1. Ayurvedic Products and Medical Advice

Products sold through this website are Ayurvedic/herbal products.

Information relating to traditional uses, indications, ingredients, dosage or benefits is provided for informational purposes and should not be treated as a substitute for professional medical advice, diagnosis or treatment.

Customers should consult a qualified Ayurvedic physician, doctor or other appropriate healthcare professional before using a product where professional advice is appropriate, particularly in cases involving:

  • Pregnancy or breastfeeding
  • Children
  • Elderly persons
  • Existing medical conditions
  • Allergies or known sensitivities
  • Concurrent medication
  • Long-term use
  • Surgery or other medical treatment

Customers should follow the dosage and usage instructions provided on the product packaging or as advised by a qualified healthcare professional.

 

  1. Product Availability

All products displayed on the website are subject to availability.

We reserve the right to:

  • Limit quantities;
  • Discontinue products;
  • Temporarily suspend availability;
  • Correct product or stock information;
  • Cancel an order where the product cannot reasonably be supplied.

If an order is cancelled because a product is unavailable after payment has been received, the applicable amount paid for that unavailable product will be refunded to the customer through the applicable payment method, subject to the Refund & Replacement Policy.

 

  1. Product Prices

Prices displayed on the website are in Indian Rupees (₹) unless otherwise stated.

We make reasonable efforts to maintain accurate pricing. However, typographical, technical or system errors may occasionally occur.

If an incorrect price is displayed due to an obvious error and an order has been placed at that price, Dhanvantari Guj. Herb reserves the right to cancel the affected order and refund the amount actually received.

Applicable taxes, shipping charges or other charges, where applicable, will be displayed during checkout.

 

  1. Orders

When you place an order, you are making an offer to purchase the selected products.

An order is considered accepted when Dhanvantari Guj. Herb confirms the order for processing.

We reserve the right to refuse or cancel an order where:

  • Product availability is insufficient;
  • Pricing or product information contains a material error;
  • The shipping address is incomplete or undeliverable;
  • Payment is unsuccessful or appears suspicious;
  • The order appears fraudulent or abusive;
  • There are circumstances beyond our reasonable control.

Where payment has already been received for a cancelled order, the applicable refund will be processed in accordance with our Refund & Replacement Policy.

 

  1. Customer Information

Customers are responsible for providing accurate information during checkout, including:

  • Full name;
  • Mobile number;
  • Email address;
  • Complete delivery address;
  • PIN code;
  • Any other information required to process the order.

Dhanvantari Guj. Herb shall not be responsible for delays, failed deliveries or additional delivery attempts resulting from incorrect or incomplete information supplied by the customer.

 

  1. Payment

The website supports online payment methods as made available at checkout, including UPI, debit/credit cards and net banking, subject to availability of the relevant payment service.

Payment processing may be handled by an independent payment gateway or financial service provider.

Dhanvantari Guj. Herb does not intentionally retain customers’ complete card numbers, CVV numbers, UPI PINs, banking passwords or other confidential payment credentials.

Payment-related information may be processed by the relevant payment service provider in accordance with its own terms and privacy practices.

 

  1. Shipping and Delivery

Orders are shipped to serviceable locations within India, subject to courier availability and applicable restrictions.

The website currently provides free shipping for All-India orders above ₹999, subject to the conditions displayed on the website or at checkout.

Delivery timelines may vary depending upon:

  • Product availability;
  • Order processing;
  • Delivery location;
  • Courier service;
  • Weather;
  • Public holidays;
  • Transportation disruptions;
  • Government restrictions;
  • Other circumstances beyond our reasonable control.

For complete information, please refer to our Shipping Policy.

 

  1. Cancellation

Customers may request cancellation of an order by contacting us as soon as possible after placing the order.

Cancellation requests cannot be guaranteed once an order has been processed, packed or dispatched.

Where cancellation is successfully accepted before dispatch, the applicable amount will be refunded in accordance with the Refund & Replacement Policy.

 

  1. Returns, Replacement and Refunds

Because many products sold by Dhanvantari Guj. Herb are Ayurvedic medicines and healthcare products, returns are subject to specific hygiene, safety and product-integrity requirements.

Returns, replacements and refunds are governed by our Refund & Replacement Policy.

Customers should not return products without first contacting Dhanvantari Guj. Herb and receiving instructions.

 

  1. Damaged or Incorrect Products

If you receive a product that is:

  • Damaged;
  • Tampered with;
  • Incorrect;
  • Missing from the order; or
  • Significantly different from the product ordered,

please contact us as soon as possible with your order details and supporting photographs/videos.

We may request photographs of the outer package, shipping label and product before determining the appropriate resolution.

 

  1. Intellectual Property

All website content, including but not limited to:

  • Text;
  • Product descriptions;
  • Images;
  • Graphics;
  • Logos;
  • Trademarks;
  • Product names;
  • Page designs;
  • Layout;
  • Videos;
  • Downloadable material;

is owned by or licensed to Dhanvantari Guj. Herb, unless otherwise stated.

Unauthorised reproduction, copying, modification, distribution or commercial use is prohibited.

 

  1. Third-Party Services

The website may use third-party services including:

  • Payment gateways;
  • Courier/logistics providers;
  • Website hosting providers;
  • Analytics services;
  • Communication services;
  • Security services.

These third parties may process limited information necessary to provide their respective services.

 

  1. Website Availability

We attempt to keep the website available and functional. However, uninterrupted access cannot be guaranteed.

The website may occasionally be unavailable because of:

  • Maintenance;
  • Technical problems;
  • Server issues;
  • Security incidents;
  • Software updates;
  • Internet/network failures;
  • Events beyond our reasonable control.

 

  1. Limitation of Liability

To the extent permitted by applicable law, Dhanvantari Guj. Herb shall not be liable for indirect, incidental, special or consequential losses arising from the use of the website or products, except where such limitation is prohibited by law.

Nothing in these Terms & Conditions is intended to exclude or restrict any consumer right or statutory protection that cannot lawfully be excluded.

 

  1. Force Majeure

Dhanvantari Guj. Herb shall not be responsible for failure or delay caused by circumstances beyond its reasonable control, including natural disasters, floods, fire, epidemics, strikes, transportation disruption, government restrictions, war, civil unrest, technical failures or courier disruptions.

 

  1. Changes to These Terms

We may update these Terms & Conditions from time to time.

The updated version will be published on this page with a revised “Last Updated” date.

Continued use of the website after changes are published constitutes acceptance of the revised Terms, to the extent permitted by law.

 

  1. Governing Law and Jurisdiction

These Terms & Conditions shall be governed by the laws applicable in India.

Subject to applicable consumer protection laws and the jurisdiction of competent consumer forums/authorities, disputes shall be subject to the jurisdiction of the competent courts having jurisdiction over Anand, Gujarat.

 

  1. Contact Us

For questions relating to these Terms & Conditions:

Dhanvantari Guj. Herb
Anand Sojitra, Po. At Valasan, Anand – 388 001, Gujarat, India
Phone: +91 98250 26349 / +91 92270 31313
Email: dhanvantariherb@gmail.com